French survey shows patients happy with care but not the food

January 5, 2018

A new study suggests that hospital patients in France are largely happy with the quality of healthcare they have received, but upset at the quality of food served in hospital, according to an article on the Connexion France website.

Hospital food was identified by the La Haute autorité de santé study as one of the main areas requiring improvement

The study asked more than 120,000 recent patients to rate the quality of their care overall, including factors such as the temperature of their bedrooms, how well staff listened to their needs, and the quality of their meals.

Certain aspects such as post-hospital follow-up care, parking availability, signage around hospitals and the quality of food served, were identified as areas that could be improved. Just 58 percent of patients saying they were happy with the food.  

A total of 78 percent were happy with the comfort of their room, and just 24 percent had any problems with the temperature — although overall bedroom satisfaction dropped considerably among patients who had to share bedrooms with another patient.

Read the article.


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