Patient experience - strategies, tips and insights for the healthcare facilities management industry

Making Healthcare Facilities More Like Home

Infusion Bay Design to Balance Privacy and Efficiency

Hospitals to Add Production Studios to Facilities

Patient-Centric Design Helps Ensure the Success of Healthcare Design Projects

5 Trends Shaping Healthcare Facilities and Patient Care

Proper Acoustics Help Improve Patient Recovery

Revitalizing Healthcare: Lessons from the Retail Industry 

How Healthcare Facilities Can Better Improve the Patient Experience

How Facilities Management Can Improve Patient Experiences

Essentia Health Upgrades Patient Experience with New Technology

Congress to Consider National Patient Safety Board Act of 2022

Hospitals Safer for Patients in Last Decade

Ceiling Change Nearly Doubles Pressure Differential in Encompass Health Rehabilitation Hospital's Patient Room

5 Steps to Effective Zone Maintenance

Retail and Dining Landmarks Ease Wayfinding in Hospitals

Elevating the Patient Experience with Creative Valet Parking Services

How Healthcare Facilities Can Benefit From Lighting Technology

Theme Parks Can Teach Healthcare Systems About Patient Experience

Healthcare Renovation Trends Driven By Patient Satisfaction, Market Needs

RTLS: The Intersection of Patient Experience and Facility Design

Pandemic Has Healthcare Facilities Increasing Focus On Patient Experience Efforts

Managing flanking noise in healthcare facilities

Hospital ratings can depend more on nice rooms than healthcare

Environmental services technician certification proves its worth

Hospitals celebrate COVID-19 wins with music

Healthcare facilities managers have a new charter: Creating an exceptional employee experience

Music's power to improve waiting room experience studied

How to assess the condition of your parking structure

Atlanta hospital brightens parking garage with mural

Getting patients from the ED to admitted beds more quickly with mobile tech

Hospital designs suite to calm patients undergoing MRI

Pet therapy offers positive results in care facilities

Parking a crucial part of patient experience

Senior living dining spaces are being transformed by baby boomers

Music's power to improve waiting room experience studied

Pa. healthcare facility adds calming live music to common areas

The benefits of patient entertainment systems

Experiential design can benefit healthcare facilities

San Francisco hospital cuts food waste with on-demand service

Indiana healthcare facility working to enhance patient experience

Trends for creating the new patient experience

Healthcare facilities look to hospitality for customer service cues

White paper explores how flooring impacts patient care

Three ways to keep facilities clean smelling to increase patient satisfaction

Music's power to improve waiting room experience studied

Key aspects of emergency department design

Hospital leader wants to eliminate waiting rooms

Handling the holidays at a behavioral care treatment center

Facilities managers can help revolutionize healthcare

Hospitals look to hotels for patient satisfaction tactics

Hospital patients benefit from new rooms, healthcare exec says

New Texas hospital focusing on patient experience

Emergency rooms try online booking

N.Y. health facility geared toward men

Technology tracks patient movements, experience

Murals brighten Bronx healthcare facility

How healthcare facilities can improve patient satisfaction

Five ways to boost HCAHPS scores

CEO explains Michigan hospital's luxe makeover

Patient room TVs an untapped resource

Patient entertainment proves to be a positive distraction

Why does Oklahoma have so many federal hospital penalties?

Senior-friendly acute care environments becoming a priority

Kids dental clinic uses colorful, open design to extract fear

Healthcare architect experiences hospital room firsthand

Gathering insights to inform patient-focused design solutions

Lurie Children's Hospital giving parking passes to families of NCIU patients

Art donated to enhance patient experience at health center


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