Patient experience - strategies, tips and insights for the healthcare facilities management industry

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Proper Acoustics Help Improve Patient Recovery

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Revitalizing Healthcare: Lessons from the Retail Industry 

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How Healthcare Facilities Can Better Improve the Patient Experience

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How Facilities Management Can Improve Patient Experiences

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Essentia Health Upgrades Patient Experience with New Technology

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Congress to Consider National Patient Safety Board Act of 2022

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Hospitals Safer for Patients in Last Decade

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Ceiling Change Nearly Doubles Pressure Differential in Encompass Health Rehabilitation Hospital's Patient Room

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5 Steps to Effective Zone Maintenance

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Retail and Dining Landmarks Ease Wayfinding in Hospitals

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Elevating the Patient Experience with Creative Valet Parking Services

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How Healthcare Facilities Can Benefit From Lighting Technology

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Theme Parks Can Teach Healthcare Systems About Patient Experience

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Healthcare Renovation Trends Driven By Patient Satisfaction, Market Needs

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RTLS: The Intersection of Patient Experience and Facility Design

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Pandemic Has Healthcare Facilities Increasing Focus On Patient Experience Efforts

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Managing flanking noise in healthcare facilities

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Hospital ratings can depend more on nice rooms than healthcare

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Environmental services technician certification proves its worth

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Hospitals celebrate COVID-19 wins with music

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Healthcare facilities managers have a new charter: Creating an exceptional employee experience

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Music's power to improve waiting room experience studied

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How to assess the condition of your parking structure

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Atlanta hospital brightens parking garage with mural

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Getting patients from the ED to admitted beds more quickly with mobile tech

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Hospital designs suite to calm patients undergoing MRI

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Pet therapy offers positive results in care facilities

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Parking a crucial part of patient experience

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Senior living dining spaces are being transformed by baby boomers

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Music's power to improve waiting room experience studied

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Pa. healthcare facility adds calming live music to common areas

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The benefits of patient entertainment systems

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Experiential design can benefit healthcare facilities

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San Francisco hospital cuts food waste with on-demand service

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Indiana healthcare facility working to enhance patient experience

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Trends for creating the new patient experience

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Healthcare facilities look to hospitality for customer service cues

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White paper explores how flooring impacts patient care

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Three ways to keep facilities clean smelling to increase patient satisfaction

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Music's power to improve waiting room experience studied

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Key aspects of emergency department design

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Hospital leader wants to eliminate waiting rooms

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Handling the holidays at a behavioral care treatment center

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Facilities managers can help revolutionize healthcare

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Hospitals look to hotels for patient satisfaction tactics

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Hospital patients benefit from new rooms, healthcare exec says

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New Texas hospital focusing on patient experience

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Emergency rooms try online booking

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N.Y. health facility geared toward men

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Technology tracks patient movements, experience

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Murals brighten Bronx healthcare facility

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How healthcare facilities can improve patient satisfaction

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Five ways to boost HCAHPS scores

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CEO explains Michigan hospital's luxe makeover

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Patient room TVs an untapped resource

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Patient entertainment proves to be a positive distraction

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Why does Oklahoma have so many federal hospital penalties?

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Senior-friendly acute care environments becoming a priority

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Kids dental clinic uses colorful, open design to extract fear

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Healthcare architect experiences hospital room firsthand

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Gathering insights to inform patient-focused design solutions

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Lurie Children's Hospital giving parking passes to families of NCIU patients

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Art donated to enhance patient experience at health center

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