Patient experience

Patient experience - strategies, tips and insights for the healthcare facilities management industry

Indiana healthcare facility working to enhance patient experience

Trends for creating the new patient experience

Healthcare facilities look to hospitality for customer service cues

White paper explores how flooring impacts patient care

Three ways to keep facilities clean smelling to increase patient satisfaction

Music's power to improve waiting room experience studied

Key aspects of emergency department design

Hospital leader wants to eliminate waiting rooms

Handling the holidays at a behavioral care treatment center

Facilities managers can help revolutionize healthcare

Hospitals look to hotels for patient satisfaction tactics

Hospital patients benefit from new rooms, healthcare exec says

New Texas hospital focusing on patient experience

Emergency rooms try online booking

N.Y. health facility geared toward men

Technology tracks patient movements, experience

Murals brighten Bronx healthcare facility

How healthcare facilities can improve patient satisfaction

Five ways to boost HCAHPS scores

CEO explains Michigan hospital's luxe makeover

Patient room TVs an untapped resource

Patient entertainment proves to be a positive distraction

Why does Oklahoma have so many federal hospital penalties?

Senior-friendly acute care environments becoming a priority

Kids dental clinic uses colorful, open design to extract fear

Healthcare architect experiences hospital room firsthand

Gathering insights to inform patient-focused design solutions

Lurie Children's Hospital giving parking passes to families of NCIU patients

Art donated to enhance patient experience at health center


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