Diane Osan discusses efforts to tackle client expectations for availability and responsiveness in an article on the Healthcare Design website
Diane Osan, chief executive officer at FKP, discusses her firm’s efforts to tackle client expectations for availability and responsiveness in an article on the Healthcare Design website. Clients’ expectations for project team performance, turnaround times, and 24/7 availability is accelerating burnout and stress.
May 19, 2017
Topic Area: Architecture
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