Delivering internal customer service in healthcare facility security

There is a host of stakeholders inside a facility who public safety and security departments must serve


There is a host of stakeholders inside a facility who public safety and security departments must serve, according to an article on the Campus Safety website.

The most obvious internal customers are emergency department staffers because they are the hospital employees who are most likely to experience security problems. 

There are more ways hospital security departments can be of service to their organization, including providing parking security and executive protection. 

Meeting the needs of a hospital’s internal customers can be a challenge, but it can be accomplished with the right personnel, training and security technology. 

Read the article.

 



July 29, 2016


Topic Area: Security


Recent Posts

Avoiding Mistakes in Healthcare Site Selection

Actionable strategies for healthcare systems and medical groups navigating today’s constrained real estate market.


Can Rural Hospitals Be Saved?

More than 700 rural hospitals nationwide face the risk of closure. A new report highlights solutions that could improve long-term sustainability.


Ascension Saint Thomas Breaks Ground on Hospital and Health Campus in Tennessee

The new hospital will open with 44 inpatient beds and will be designed to expand to 132 beds as community needs grow.


The Hidden Risks of QAC Disinfectants in Healthcare Facilities

Quaternary ammonium compounds are a popular disinfectant choice, but they may be causing more harm than good. A review outlines the problems with QACs and offers a solution.


Sprinkler Compliance: Navigating Code Mandates, Renovation Triggers and Patient Safety

As CMS deadlines approach and renovation projects accelerate, healthcare facility managers must understand how NFPA 101, state fire codes and sprinkler design strategies intersect.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.