Delivering internal customer service in healthcare facility security

There is a host of stakeholders inside a facility who public safety and security departments must serve


There is a host of stakeholders inside a facility who public safety and security departments must serve, according to an article on the Campus Safety website.

The most obvious internal customers are emergency department staffers because they are the hospital employees who are most likely to experience security problems. 

There are more ways hospital security departments can be of service to their organization, including providing parking security and executive protection. 

Meeting the needs of a hospital’s internal customers can be a challenge, but it can be accomplished with the right personnel, training and security technology. 

Read the article.

 



July 29, 2016


Topic Area: Security


Recent Posts

On the Lookout: The Software Supply Chain as a Healthcare Cyberattack Vector

Staying watchful of third-party software vendors and their activities is critical for healthcare cybersecurity.


Hackensack Meridian Health & Wellness Center at Clifton Opens

The Clifton center expands health care access in Passaic County by reducing barriers such as travel and wait times.


Suffolk Breaks Ground on Expansion of White Plains Hospital

The 10-story, approximately 500,000-square-foot expansion is slated to open in 2028.


EVS Leadership Culture Critical in Preventing Hospital-Acquired Sepsis

Cleaning is an essential yet complex component for the prevention of HAI-induced sepsis.


Man Dies by Suicide in Emergency Department Waiting Room at Kansas Hospital

No staff or patients were harmed, and the man was alone in the waiting area when he shot himself.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.