The University of North Carolina Hospitals Environmental Services Gospel Choir has changed the perception of what the housekeeping team is capable of doing, according to an article on the Health Facilities Management website.
"Environmental services, we’re usually thought of as the cleanup crew, but we have a lot more to offer,” said housekeeping staffer and choir director Shawn Davis.
“The choir helps show that their hearts are connected to the patients and that we provide patient-centered services, whether we’re singing or keeping healing places clean.”
“When we come into a patient’s room, the goal is not simply cleaning, the goal is also to engage with the patients, let them know we’re here for them,” said Orlando Reyes, UNC Hospitals’ associate director for environmental services.
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