To maintain a sense of dignity, some healthcare cleaning professionals reported feeling numb and apathetic toward their job and work duties, according to an article on the Health Facilities Management website.
In a survey of 87 cleaning professionals and 126 other employees, Saint Vincent College in Latrobe, Pa., measured differences in feelings, emotional well-being and tendencies toward particular work behaviors between the two groups.
The study said that environmental services staffers may avoid certain tasks, procrastinate and withdraw from their team and co-workers, perhaps taking little pride in their tasks.
Such a situation can hurt patient safety and experience, the article said.
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