Highland Commercial Roofing Recognized as Top Customer Service Leader Second Year in a Row

May 30, 2017

 Highland Commercial Roofing, a premiere Southwest commercial roofing company, has received a 2017 Guildmaster Award for showing a continued commitment to service excellence by delivering a consistently superior customer experience.

GuildQuality, a leading third-party customer satisfaction surveying company based in Atlanta, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and real estate professions.

Highland Commercial Roofing was recognized by GuildQuality for delivering exceptional customer experiences, with this award marking the second year in a row the commercial roofing contractor has been recognized. Highland was also the only commercial roofing contractor to be recognized.

“We’re in a highly customer-focused business, and we work every day to be ready to anticipate and exceed our customer’s expectations,” said Rick Cunningham, President of Highland Commercial Roofing. “Our customer relationships are extremely important, as our clients place an intangible value on our ability to make sure they are satisfied with our work. It’s what leads them to recommend us to other people and call us when they need our services again. Winning this award for the second year in a row continues to confirm that our commitment to our customers is paying off.”

GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. In determining the companies who were recognized with this honor, GuildQuality considers two primary metrics: the percentage of customers who would recommend your business and the percentage of customers who responded to the surveys. Highland Commercial Roofing achieved a recommendation rate of greater than 95 percent from their customers, who were surveyed through GuildQuality.

Please visit www.highlandroof.com for more information.

See the latest posts on our homepage


Share

Topic Area: Press Release


Recent Posts
Recent Posts

Newly approved machine can decontaminate 80,000 respirator masks a day


The decontamination system uses vapor phase hydrogen peroxide to decontaminate the masks

4/2/2020

A photo tour of the first 1,000-bed temporary hospital at the Javits Center


The Army Corp of Engineers have identified four additional sites for temporary hospitals

4/2/2020

Healthcare facilities in Nebraska are experimenting with new equipment disinfecting technique


Ultraviolet light is being used to decontaminate medical supplies at the University of Nebraska Medical Center in Omaha

4/2/2020

Blog

Applying lessons learned from 9/11 biodefense response to the COVID-19 pandemic


The most important lesson to learn is to fight the current war and plan for the next, but don’t fight the last war

4/2/2020

Blog

Southwestern Vermont Medical Center feeds the hungry with surplus food


Between July 2016 and the end of 2019, the program has produced 61,365 meals

4/2/2020





Post Comment




FREE
NEWSLETTER

News & Updates • Webcast Alerts • Building Technologies

All fields are required.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.