Focus: Patient Satisfaction/Experience

Hospital leader wants to eliminate waiting rooms

Geisinger CEO wants to get rid of everything they represent


Geisinger CEO David Feinberg, MD, wants to get rid of waiting rooms and everything they represent, according to an article on the Becker's Hospital Review.

Geisinger Health System has began offering refunds to patients for less than satisfactory experiences. The most common complaint among patients is long wait times, especially in the emergency department.

"A waiting room means we're provider-centered — it means the doctor is the most important person and everyone is on their time. Our ultimate resolution is to reduce the wait time in the emergency rooms at Geisinger facilities to zero minutes and I really think we can accomplish this in two years," Feinberg said.

ER waiting rooms could be transformed into additional clinical space where physicians could treat patients.

Read the article.

 

 



December 22, 2016


Topic Area: Industry News


Recent Posts

Patient Chokes Out Roommate at Norristown State Hospital

The incident stemmed from a dispute over the roommate throwing the patient’s books.


OhioHealth Announces Expansion of Dublin Methodist Hospital

Construction is expected to begin in winter 2026.


Atlantic Health System Forms Joint Venture with Premier Health Associates

The joint venture seeks to expand its ability to provide comprehensive primary care.


Environmental Services and the Fight Against AMR Bacteria

Disinfecting and training are low-cost options that address the rising threat of antimicrobial-resistant bacteria.


97 Senior Care Facilities in Southeast Texas Lose Power After Hurricane

The power outages have created concerns for seniors’ health during the summer heat.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.