If the housekeeping team understands that they fit into a bigger purpose — that they are contributing to a safe environment where patients are healing — then they are going to go above and beyond their daily responsibilities and put patient needs above their own, according to an article on the FacilityCare website.
Inspiring the team involves education and constant, consistent communication. Some methods include:
• Third-party patient survey programs
• Daily huddles
• Setting goals
• Incentive program
• Supervisor recognition
How Curated Art Elevates Senior Care Spaces
The CDC's Guide to Hand Hygiene in Healthcare
Dana-Farber, BIDMC Launch Construction of Dedicated Adult Cancer Hospital
5 Components of an Integrated Safety Culture in Healthcare
NYC Opens Therapeutic Housing Unit for Medically Vulnerable Detainees