Intruder Breaks into Lakeview Specialist Facility

The intruder stole password-protected mobile devices and medical records.

By HFT Staff

Lakeview Healthcare System recently experienced a data security incident. 

On September 29, 2023, the Company became aware that an intruder forcibly entered the Lakeview Specialist Facility located in Leesburg, Florida. The intruder entered the Facility at approximately 5:00 AM, before business hours. It is the Company’s understanding that at that time the intruder stole three password-protected mobile devices and removed a number of medical records containing protected health information from the Facility. 

It appears that the personal health information contained in the impacted documents may have included the following: name, address, medical information such as treatment and/or diagnosis, and billing information. 

The company contacted law enforcement concerning the incident and has also undertaken extensive remediation efforts to help minimize the recurrence and risk of similar incidents. Among other things, the company reviewed its relevant policies and procedures to assess any potential security gaps and areas for improvement. The company has discussed this matter with relevant staff members to increase awareness about data security matters and secure document storage. The company is also reviewing each office location to explore whether we can improve physical security measures, including using more shred bins and upgrading physical locks and other access controls to allow for quicker and more precise termination of access when needed. 

Individuals who believe they may be affected by this incident are advised to remain vigilant for incidents of fraud and identify theft by reviewing credit card account statements and monitoring their credit report for unauthorized activity. Free credit reports are available from any one of the national consumer reporting agencies, Equifax, Experian or TransUnion and from independent credit report providers. The company is also offering potentially affected individuals free credit monitoring services through IDX, a leading identity theft protection company. 

December 12, 2023

Topic Area: Security

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