Unite Us, the technology company that builds coordinated care networks to connect health and social care providers, announced today that it has joined forces with Lyft, the leading transportation network with national experience in healthcare, to provide ride-enabled referrals through the Unite Us platform.

Transportation is a barrier for people to access social care. Getting a ride to a job interview, a community center, a food pantry, or other community-based organization (CBO), is one step towards an individual meeting their goals. For healthcare, lack of transportation can lead to missed appointments, delayed care, and added stress when seeking care. In short, access to affordable and reliable transportation can have a meaningful impact on an individual's overall health and well-being.

By integrating Lyft's ridesharing services with Unite Us' coordinated care network, thousands of people across the country will have improved access to health and social care services. Coordinators and service providers who use Unite Us to make social care referrals can now order or schedule a Lyft ride on-demand to help patients access the care they need to live healthier lives. This national partnership will help meet the increasing demand for health and social care services in communities across the country.

Unite Us works hand-in-hand to bring together community-based organizations (CBOs) that provide services to meet people's needs which impact health, such as income, education, and nutrition — known as social determinants of health (SDOH) — into a secure, seamless and accountable ecosystem to coordinate and track outcomes across communities. Lyft’s entry into the healthcare sector began in 2016, when the rideshare company identified an acute and unmet need for on-demand non-emergency medical transportation (NEMT) services. Today, Lyft partners with thousands of healthcare organizations — including leading health plans, transportation managers, and health systems — in all 50 states to reduce transportation barriers to care and improve access to programs and services that promote overall health. 

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