New Hanover Regional Medical Center Goes Live with Gozio Health’s Mobile Wayfinding Platform


New Hanover Regional Medical Center (NHRMC) announced the launch of their mobile wayfinding platform developed by Atlanta-based Gozio Health.  The hospital-branded mobile platform provides system-wide navigation guiding patients from their home to the correct parking location and within four feet of their appointment destination inside the hospital.

The platform also gives patients and visitors immediate access to physician directories, medical records via MyChart, Urgent Care wait times, and locations of cafes, pharmacies and the closest restrooms on their smartphones.

“New Hanover’s feature-rich mobile app will enhance the patient journey with transformational improvements in access to care,” said Matt Hernandez, Systems Architect at New Hanover Regional Medical Center. “We are thrilled to provide patients and visitors with interactive maps and step-by-step navigation to our six New Hanover Regional Medical Center hospitals and the 58 off-site clinic and urgent care locations within our health system.”

 

Gozio Health hospital partners see significant rates of patient engagement from their mobile wayfinding platforms. Statistics based on adult, university and children’s hospital systems show that once the app is installed to navigate to a destination within the hospital system, over 85 percent of users return to schedule appointments, access medical records, search physician directories; access urgent care wait times and view hospital amenities.

For more information, visit www.goziohealth.com or find Gozio Health on Twitter and LinkedIn. 



September 30, 2019


Topic Area: Press Release


Recent Posts

Mature Dry Surface Biofilm Presents a Problem for Candida Auris

Multiple methods are described in the literature, but no consensus has been reached for disinfection efficacy tests against biofilms.


Sutter Health's Arden Care Center Officially Opens

With an adaptive reuse of an underutilized office building, the 70,000 square-foot facility was renovated to meet current healthcare standards.


Insight Hospital and Medical Center Falls to Data Breach

The investigation determined that an unauthorized individual accessed the network between August 22, 2025, and September 11, 2025.


The High Cost of Healthcare Violence

As workplace violence increases, healthcare facilities face mounting financial and operational disruptions- prompting legislative action.


EVS Teams Can Improve Patient Experience in Emergency Departments

A report confirmed that cleanliness of the ED was the third most impactful element on patient experience surveys.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.