To assist with the volume of calls to the hotline, Noridian is providing the Department with call center staff. “Delivering solutions that put people first is central to who we are at Noridian. This contract is an example of how we share our operational expertise to improve the health of others,” said Noridian President & CEO Paul Wilson.

Noridian serves beneficiaries, health care providers and suppliers across the United States. A trusted CMS contractor, Noridian holds four Medicare Administrative Contractor (MAC) contracts including two Medicare Part A/B contracts for Jurisdiction F and Jurisdiction E and two Durable Medical Equipment (DME) contracts for Jurisdiction A and Jurisdiction D. Noridian is also the Supplemental Medical Review Contractor (SMRC), conducting medical review of claims for providers in all U.S. states and territories, as directed by CMS. Noridian employs more than 1,600 individuals. 

 For more information, visit http://www.noridian.com.