Online Training for Non-Clinical Staff is Key to Practice Survival in Rapidly Changing Healthcare Climate


The $3 trillion spent annually on U.S. healthcare is expected to grow to an estimated 18% of the gross domestic product by 2018.(1) Increasing demands placed on physicians and their non-clinical personnel are expected to grow along with this. As political debates rage in Congress that will affect the future of American healthcare’s changing insurance laws, regulations and finances, the question for a successful medical practice is not whether its non-clinical staff will keep up with the complex business environment of medicine, but rather, how. Practice Management Institute points to what has proven to be the most effective and efficient means for training administrative staff.

“It’s imperative that offices be staffed with well-trained professionals so that the physician can focus on the main mission at hand: the health of his or her patients,” said David Womack, president and CEO of Practice Management Institute (www.pmimd.com/) (PMI). “Access to training resources that protect providers from risks is imperative in today’s highly regulated healthcare environment.”

Shiftelearning.com cites a Brandon Hall study which found that eLearning requires approximately 40% to 60% less employee time than studying the same material with an instructor in a classroom setting. It can be done asynchronously, when the student needs it, in a way that doesn’t interrupt workflow.(2) Self-scheduled training can be controlled according to the demands of an individual employee who is dealing with high levels of stress and a long workday.

“In the last few years it has become more difficult for medical office staff to get away from the office to attend training,” said Womack. “But with big changes in physician reimbursement models and potential for healthcare breaches and billing audits, the need for training is more important than ever. That’s why earlier this year, we adapted much of our medical coding and billing, and office management curriculum to an eLearning format.”

In an Ambient Insight report on the 2012-2017 mobile learning market, a whopping 42% of the companies studied said that eLearning had led to increased revenues.(3) For medical groups, increased efficiency and profitability were shown to lead to upgraded clinical facilities, which then helped them to compete in attracting more qualified doctors, nurses and technicians. The net result was improved patient care.

“Traditional classroom learning is still a big part of what we do,” said Womack. “Bringing our curriculum Online (www.pmimd.com/onlinetraining/ meets the needs of more professionals in places where we don’t teach, or to provide an opportunity to train when it’s convenient for the student. Whether taught in a classroom or via PMI’s Online Training Center, our faculty and curriculum are focused on helping medical office professionals improve individual job performance and overall practice productivity and compliance.”

Online training certificates offered by PMI include certification for medical coding billing, management, and compliance professionals. Training is applicable to a wide spectrum of specialties. For more information on PMI’s certifications and training programs, please visit http://www.pmiMD.com.

 



August 1, 2017


Topic Area: Press Release


Recent Posts

Case Study: How NYU Langone Rebuilt for Resilience After Superstorm Sandy

Although the damage was severe, it provided a valuable opportunity for NYU Langone to assess structural vulnerabilities and increase facility resilience.


Frederick Health Hospital Faces 5 Lawsuits Following Ransomware Attack

The lawsuits accuse FHH of inadequate cybersecurity, poor breach notification and failing to protect patients from identity theft risks.


Arkansas Methodist Medical Center and Baptist Memorial Health Care to Merge

They have signed a non-binding letter of intent to complete a shared mission agreement to merge the two organizations.


Ground Broken on Intermountain Saratoga Springs Multi-Specialty Clinic

The clinic is scheduled to open and start seeing patients in the fall of 2026.


Electrical Fire Tests Resilience of Massachusetts Hospital

Signature Healthcare Brockton Hospital used opportunity to renovate key systems and components and expand facility operations.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.