Healthcare facilities can benefit by optimizing the patient family experience, according to an article on the Tork website.
Patient satisfaction scores extend to family members and caregivers who are a big part of the patient’s treatment and recovery process.
A simple way to keep family members updated and aware of their patient’s whereabouts is to install HIPAA-compliant status boards that track the patient’s progress throughout their visit.
Providing the basic necessities like comfortable sleeping and seating areas and Wi-Fi can help families to manage their day.
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