A post-occupancy evaluation (POE) can reveal a wealth of information of a building and new technologies are helping architects track building performance, according to an article on the Metropolis website.
POEs vary widely in scope, but generally they focus on two basic questions: Is the building behaving as intended? And are occupants happy with the results?
Studies consistently show correlations between the two; a report last year indicated that 88 percent of building-performance attributes directly affect user satisfaction.
Research by the U.S. Army’s Construction Engineering Research Laboratory estimates a nearly 80-fold return on POE investment: Every dollar spent can save as much as $77 in operating, maintenance, and renovation costs. Still, POEs remain rare.
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