The need for privacy remains integral to a patient’s experience as more outpatient facilities include behavioral health services, according to an article on the Medical Construction & Design website.
Patients need a space that allows them to maintain anonymity within the clinic. The design of the front desk needs to allow the receptionist to greet people while concealing computer screens and paperwork from those checking in.
A dedicated entrance from the parking area to the clinic with direct access to the office can also safeguard privacy. Designing a secondary “back door” also gives patients an option for privacy.
Acoustic privacy is also important to minimize sound leakage into the hallway where a passerby can overhear conversations.
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