Are healthcare facilities focusing too much on survey scores?
Hospital Consumer Assessment of Health Plans Survey (HCAHPS) scores have caused healthcare providers to focus more of their efforts on what is being measured in the survey in an attempt to improve outcomes and maximize their reimbursements, according to an article on the Healthcare Design website
Hospital Consumer Assessment of Health Plans Survey (HCAHPS) scores have caused healthcare providers to focus more of their efforts on what is being measured in the survey in an attempt to improve outcomes and maximize their reimbursements, according to an article on the Healthcare Design website. How can we avoid designing spaces that are designed solely to improve survey scores? asked Debra Levin in her blog.
Read the article.
February 23, 2016
Topic Area:
Industry News
Recent Posts
The future of design for senior care facilities should go beyond compliance.
Major expansions at Corewell Health Butterworth Hospital in Grand Rapids and Corewell Health Beaumont Troy Hospital are planned.
In response to this incident, it has implemented additional security measures within its systems and is reviewing its current policies and procedures related to data security.
A recent cyberattack on Luminis Health Care led to care disruptions and treatment cancelations at Maryland hospital.
Case study: Through a public-private partnership, Be Well OC’s 22-acre Irvine campus expands Orange County’s continuum of behavioral healthcare.