Are healthcare facilities focusing too much on survey scores?
Hospital Consumer Assessment of Health Plans Survey (HCAHPS) scores have caused healthcare providers to focus more of their efforts on what is being measured in the survey in an attempt to improve outcomes and maximize their reimbursements, according to an article on the Healthcare Design website
Hospital Consumer Assessment of Health Plans Survey (HCAHPS) scores have caused healthcare providers to focus more of their efforts on what is being measured in the survey in an attempt to improve outcomes and maximize their reimbursements, according to an article on the Healthcare Design website. How can we avoid designing spaces that are designed solely to improve survey scores? asked Debra Levin in her blog.
Read the article.
February 23, 2016
Topic Area:
Industry News
Recent Posts
Although the damage was severe, it provided a valuable opportunity for NYU Langone to assess structural vulnerabilities and increase facility resilience.
The lawsuits accuse FHH of inadequate cybersecurity, poor breach notification and failing to protect patients from identity theft risks.
They have signed a non-binding letter of intent to complete a shared mission agreement to merge the two organizations.
The clinic is scheduled to open and start seeing patients in the fall of 2026.
Signature Healthcare Brockton Hospital used opportunity to renovate key systems and components and expand facility operations.