Are healthcare facilities focusing too much on survey scores?
Hospital Consumer Assessment of Health Plans Survey (HCAHPS) scores have caused healthcare providers to focus more of their efforts on what is being measured in the survey in an attempt to improve outcomes and maximize their reimbursements, according to an article on the Healthcare Design website
Hospital Consumer Assessment of Health Plans Survey (HCAHPS) scores have caused healthcare providers to focus more of their efforts on what is being measured in the survey in an attempt to improve outcomes and maximize their reimbursements, according to an article on the Healthcare Design website. How can we avoid designing spaces that are designed solely to improve survey scores? asked Debra Levin in her blog.
Read the article.
February 23, 2016
Topic Area:
Industry News
Recent Posts
Poor cleaning and disinfection techniques contribute to the persistent contamination of patient mattresses.
The 10,080-square-foot facility provides essential medical, dental, mental and chiropractic services to the Mayfair and East San José neighborhoods.
The incident was detected on December 28, 2024.
No spaces can be designed for just one person, designers need to think about everyone who will occupy the space.
Seven deaths linked to the cooling towers underscore the need for stricter water system monitoring and preventive maintenance in healthcare settings.