Focus: Patient Satisfaction/Experience

Design thinking turns healthcare facility into welcoming space

Rotterdam Eye Hospital officials incorporated design thinking and design principles into their planning process


Rotterdam Eye Hospital officials incorporated design thinking and design principles into their planning process making the facility into a welcoming space, according to an article on the Harvard Business Review website.

The hospital has won a number of safety, quality, and design awards — including a nomination for the prestigious Dutch Design Award. 

In addition, patient intake rose 47 percent.

Architectural and interior ideas contribute to reducing patients’ fears. For instance, the children’s department added stepping stones at service counters that allow kids to communicate eye to eye with the hospital staff.

Read the article.

 



December 16, 2016


Topic Area: Renovations


Recent Posts

On the Lookout: The Software Supply Chain as a Healthcare Cyberattack Vector

Staying watchful of third-party software vendors and their activities is critical for healthcare cybersecurity.


Hackensack Meridian Health & Wellness Center at Clifton Opens

The Clifton center expands health care access in Passaic County by reducing barriers such as travel and wait times.


Suffolk Breaks Ground on Expansion of White Plains Hospital

The 10-story, approximately 500,000-square-foot expansion is slated to open in 2028.


EVS Leadership Culture Critical in Preventing Hospital-Acquired Sepsis

Cleaning is an essential yet complex component for the prevention of HAI-induced sepsis.


Man Dies by Suicide in Emergency Department Waiting Room at Kansas Hospital

No staff or patients were harmed, and the man was alone in the waiting area when he shot himself.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.