Rotterdam Eye Hospital officials incorporated design thinking and design principles into their planning process making the facility into a welcoming space, according to an article on the Harvard Business Review website.
The hospital has won a number of safety, quality, and design awards — including a nomination for the prestigious Dutch Design Award.
In addition, patient intake rose 47 percent.
Architectural and interior ideas contribute to reducing patients’ fears. For instance, the children’s department added stepping stones at service counters that allow kids to communicate eye to eye with the hospital staff.
Making the Energy Efficiency Case to the C-Suite
How to Avoid HAIs This Flu Season
Design Phase Set to Begin for Hospital Annex at SUNY Upstate Medical
Building Hospital Resilience in an Era of Extreme Weather
Ennoble Care Falls Victim to Data Breach