Public spaces of healthcare facilities are being designed to encourage healthy behaviors and create a more comfortable environment, according to an article on the Health Facilities Management website.
“The design of that space really does play out significantly” in consumer satisfaction, according to Randy Fiser, CEO, American Society of Interior Designers (ASID).
Fernando Arias, director of strategic initiatives for ASID, said that with people actively choosing providers, services and program plans on health care marketplace exchanges, “they’re becoming more demanding of value on their investment.”
Durable and flexible furniture and convenient access to device-charging outlets and hand-hygiene stations contribute the consumers experience.