To maintain a sense of dignity, some healthcare cleaning professionals reported feeling numb and apathetic toward their job and work duties, according to an article on the Health Facilities Management website.
In a survey of 87 cleaning professionals and 126 other employees, Saint Vincent College in Latrobe, Pa., measured differences in feelings, emotional well-being and tendencies toward particular work behaviors between the two groups.
The study said that environmental services staffers may avoid certain tasks, procrastinate and withdraw from their team and co-workers, perhaps taking little pride in their tasks.
Such a situation can hurt patient safety and experience, the article said.
Hospitals as Energy Microgrids: Ensuring Power Grid Independence
Baystate Health Integrates Baystate Mercy Hospital into System
HCA Healthcare Reports Cybersecurity Incident
How Retail Design Can Improve the Healthcare Patient Experience
Jefferson Health Breaks Ground on Lehigh Valley Hospital—Coopersburg