A photo gallery on the Metropolis magazine website showcases heathcare facilities around the world that are stressing hospitality in their design.
In fact, many top managers from the hospitality industry have been recruited by healthcare facilities.
Hospitals are focusing increasingly on patients’ satisfaction levels, shifting to a more customer-oriented approach.
This shift incentives hospitals to invest not only in the quality of the healthcare service they provide, but also in the physical space where the services occur, the article said.
A 'Superbug' Is on the Rise in Hospitals
The Next Generation of Security Tech in Healthcare Facilities
Encompass Health Rehabilitation Hospital of St. Petersburg Opens
Why More Facilities are Adding Gender Neutral Restrooms
Massachusetts Hospital Cyberattack Reflects Growing Vulnerability in Healthcare Systems