Managing hospital visitors with video intercoms and visitor management systems

October 4, 2019

Current security industry best practices call for a combination of video intercoms and visitor management systems at main entries as the most effective and efficient way to screen and identify visitors, according to an article on the Campus Safety website.

Campus buildings – clinics, offices, labs, treatment centers and other facilities – are often connected to the hospital by walkways and tunnels creating multiple entries to protect. 

Visitors can be screened at a single unlocked public entry for each building entry. That could require multiple visitor management stations to prevent long lines. It might not be possible to staff lesser-used entries. 

Software can manage an unmanned system, while a vestibule with a locked door blocks entry into the building until the background check is complete and an officer in the security operations center uses a video intercom to approve the person and remotely unlock the entry.

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