Nonclinical staff have role in patient satisfaction

Nonclinical staff should consider the myriad ways they can help to improve patient outcomes


Those who manage and care for a health facility's physical environment should consider the myriad ways they can help to improve patient outcomes, according to an article on the Health Facilities Management website.

Non-clinical roles have changed with new regulations and a shifting focus that views patients as consumers.

In the Health facilities Management 2015 Salary Survey, 55 percent of respondents said their incentive compensation was tied to performance initiatives and outcomes.

"Outcomes, whether clinical quality or satisfaction, need to be ingrained into the culture of the entire environmental services department to draw the incentive compensation," Patti Costello, executive director of the Association for the Healthcare Environment, said in the article.

Read the article.

 

 



September 14, 2015


Topic Area: Environmental Services


Recent Posts

Reframing the Construction Manager as a Community Manager

Managers must work with patients, community residents and other interested parties to ensure a smooth, successful construction projects


Health First Celebrates 'Topping Off' Ceremony for New Cape Canaveral Hospital Campus

Construction is slated to finish by the end of 2026 or early 2027.


The University of Hawai'i Cancer Center Caught Up in Cyberattack

Investigations are still ongoing to assess other sensitive information that may have been impacted.


Mature Dry Surface Biofilm Presents a Problem for Candida Auris

Multiple methods are described in the literature, but no consensus has been reached for disinfection efficacy tests against biofilms.


Sutter Health's Arden Care Center Officially Opens

With an adaptive reuse of an underutilized office building, the 70,000 square-foot facility was renovated to meet current healthcare standards.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.