Prisma Health Expands Interactive Mobile Wayfinding Platform to Six Midlands Hospitals


Prisma Health announced it is expanding the health system’s mobile wayfinding platform to six Prisma Health hospitals in Columbia and Tuomey, South Carolina. Atlanta-based Gozio Health, developer of the Prisma Health GO platform that is currently live at eight hospitals, will lead the implementation of the expanded coverage.

“The Prisma Health GO mobile application is a key component of Prisma Health’s goal to provide exceptional and consistent customer experience during the merger of Greenville Health System and Palmetto Health System,” says Rich Rogers, Senior VP/Chief Health Information Executive for the South Carolina Health Company. “Prisma provides healthcare to populations across South Carolina, and it is our imperative that we leverage mobile technology to deliver outstanding patient experience.”

The expansion of Prisma Health GO will provide step-by-step directions to any destination within the health system. Prisma Health’s wayfinding platform brings indoor navigation to over 10 million square feet of the 14 Prisma Health Campus locations. This includes 15 hospitals, 9 healthcare facilities and 16 parking decks. In addition, patients have access to over 300 satellite locations, putting all the hospital system’s amenities and services at visitors’ fingertips.Patients also have immediate access to physician directories, medical records, Convenient Care and Emergency Department wait times, and save my spot parking locator.

“We know we are making a positive difference in patient experience when Gozio’s wayfinding technology is available to more than 1.2 million patients in South Carolina alone,” says Joshua Titus, CEO and Founder of Gozio Health. “Gozio’s mobile wayfinding platform connects hospitals to patients in a way that patients now expect from their providers. This is critical to delivering uninterrupted care in newly merged healthcare systems.”

The initial launch of Prisma Health’s wayfinding platform included the eight hospitals, seven parking decks and 200 satellite clinics of the former Greenville Health System. The expanded coverage adds the former Palmetto Health and Tuomey Health locations for a seamless navigation experience throughout the entirety of the recently merged systems.



August 27, 2019


Topic Area: Press Release


Recent Posts

Seeking Standards for Microbial Loads in Healthcare Facilities

Why is there no binding standard for the acceptable microbial load on surfaces or in the air in hospitals?


UCR Health Unveils Plans for Major Expansion

The vision for the site will include an outpatient diagnostic center and possible future expansion.


High-Performance Windows Support Safety at UW Medicine's New Behavioral Health Center

Case study: Engineered for strength, quiet and daylight, the chosen windows help create a safe, calming and energy-efficient environment for patients and providers.


Central Maine Healthcare Dealing with IT System Outage

The organization identified unusual activity within their computer software, prompting them to secure and shut off all IT systems.


Kaiser Permanente Opens Newly Expanded Everett Medical Center

The facility offers primary care and pediatric care and has specialty care departments.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.