Quality Solutions, a leading provider of facilities maintenance and constructions services, has changed its name to QSI Facilities, launched a new website and introduced a new approach for overcoming value leakage in outsourced facilities services.

“We changed our name to QSI Facilities and created a new website as part of a larger strategic initiative to help clients gain control over facilities management outcomes and costs,” said Joe Kirmser, CEO of QSI Facilities. “Facilities management executives across all industry sectors are challenged to reduce costs. However, many proposals that appear to offer savings during the procurement stage actually end up increasing total cost of operations (TCO) over the term of the engagement.” Kirmser reported.

Value leakage is the difference between what is promised at the procurement stage and what is actually delivered over the length of an outsourced services agreement. Losses from value leakage, caused by billing inaccuracies, slow response times and service quality problems, represent 20 percent or more of the total amount companies spend on outsourced services, according to a report by The Shelby Group, a procurement and sourcing consulting firm.

QSI Facilities has developed a four-pronged approach for helping clients overcome value leakage that includes establishing industry standards, employing performance analytics, optimizing field processes and developing hiring and training tools for field services partners. The company provides facilities maintenance and construction services to premier brands in the fields of retail, food service, commercial/industrial real estate and many other market segments.

For more information, visit qsifacilities.com.