« Interior Design
  

Smallest details can impact HCAHPS scores

Setting up the room so the patient can have a meaningful conversation with the provider may affect how they rate communication


Even the smallest healthcare facility design details can have an effect on patient satisfaction, according to an article on the Health Facilities Management website.

Facility design can influence each area of the patient experience included in the HCAHPS survey.

The survey consists primarily of questions about how patients experience certain aspects of care during their hospital stay.

For instance, setting up the room so the patient can have a meaningful conversation with the provider may affect how they rate communication.

Read the article.

 

 



August 15, 2016


Topic Area: Architecture

Recent Posts

Grounding Healthcare Spaces in Hospitality Principles

Thoughtful design can establish the calm of a spa and the restorative feeling of a resort in healthcare spaces, bringing benefits for patients and care providers.

UC Davis Health Selects Rudolph and Sletten for Central Utility Plant Expansion

Work is already underway with substantial completion anticipated in the fall of 2027.

Cape Cod Healthcare Opens Upper 2 Floors of Edwin Barbey Patient Care Pavilion

The first two floors opened for patients in May 2025 and house the Davenport-Mugar Cancer Center.

Building Sustainable Healthcare for an Aging Population

Traditional responses — building more primary and secondary care facilities — are no longer sustainable.

Froedtert ThedaCare Announces Opening of ThedaCare Medical Center-Oshkosh

The organization broke ground on the health campus in March 2024.

 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.