Focus: Patient Satisfaction/Experience

Communicating the importance of good laundry practices in infection control

December 18, 2017

An effective healthcare laundry solution, like having hospital textiles processed by an accredited laundry is important to most healthcare facility leaders, according to an article on the Infection Control Today website.

Healthcare textiles are a common factor in virtually every patient’s experience.

The trick for an infection preventionist (IP) or a facility’s environmental services (EVS) director is communicating this in "C-Suite language."

For instance, comfortable, healthcare textiles will have a considerable impact on a patient’s satisfaction — and patient satisfaction scores.

Read the article.


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