Is a healthcare facility's VIP syndrome worth the side effects?

Catering to high-profile patients often means breaking hospital protocols


When a new new patient had apparent ties to Middle Eastern royalty, checked into Brigham and Women’s Hospital in Boston, he brought along a personal chef, an entourage of seven attendants and some definite ideas about how he wanted to be treated, according to a story on the Boston Globe website.

It’s a phenomenon known as VIP syndrome and while hospitals enjoy the extra revenue they have to work hard to avoid its side effects.

In the case of the Brigham and the prince, the patient was diagnosed with a drug-resistant infection, but he found it off-putting for doctors and nurses to approach him wearing protective gowns, as is required. So they made an exception, the article said.

This and other irregularities aroused concern within the Brigham and eventually at the Massachusetts Department of Public Health. 

Read the article.

 



April 12, 2016


Topic Area: Industry News


Recent Posts

AI Usage for Healthcare Facilities

People in all industries are finding more use cases for artificial intelligence.


Ground Broken on Pelican Valley Senior Living Modernization Project

It is expected to reach completion in early-mid 2027.


All-Electric UCI Health – Irvine Hospital Set to Open

The 144-bed facility will be the nation’s first all-electric acute care hospital, serving the residents of coastal and south Orange County.


The Rising Strategic Value of Owner's Reps in Healthcare

The role of the owner’s representative has evolved beyond project advocate to strategic campus planning consultant.


Lawrence Group Designs Pair of Ignite Medical Resorts in Missouri

They combine cutting-edge physical rehabilitation with the indulgence of a 5-Star hotel.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.