Case Study: Using Wi-Fi to keep up with changing patient needs

Through access to the Wi-Fi network, patients are able to gain an insight into their own treatment


As a worldwide brand, and one of the foremost private healthcare providers in the UK, it’s always been a primary objective of Ramsay Healthcare to stay at the forefront of technical advancement in regards to patient care and support.

Choosing Wi-Fi

A key part of achieving this objective was Ramsay Healthcare’s recent upgrade to a free Wi-Fi service, helping to make the stay of patients at the hospital much more palatable, and the daily operation of the hospital considerably easier. Being provided with access to the same conveniences that they enjoy outside of hospital is a key part of making clients feel as comfortable and confident in a potentially fear or stress inducing environment.  

Of course, the free to access Wi-Fi network provided by The Cloud provides more to patients than just a sense of calming domestic familiarity. Freedom to access the exceptionally wide selection of television, film, and entertainment options available on the internet helps patients to stave off boredom and remain positive. 

Similarly, free easy-to-access internet makes it extremely simple for patients to stay in contact with friends and relatives, once again diminishing feelings of isolation and anxiety that can so often characterise a patient’s state of mind while in hospital, especially for treatment that is likely to be particularly time consuming. 

Through access to the Wi-Fi network, patients are also able to potentially gain an insight into their own treatment; providing that test results and patient records are made available. The greater ability to communicate and interact which comes from free to use, fast internet access clearly provides many boons to modern patients.

The impact of Wi-Fi on Ramsay Healthcare

Over the last 6 years, Ramsay Healthcare has been working with The Cloud to install high speed Wi-Fi networks across 28 of Ramsay Healthcare’s 36 UK private hospitals and day surgeries. The impact of Wi-Fi being rolled out across Ramsey Healthcare’s medical facilities has been extremely positive; with patients and their visitors making full use of the exciting new service. 

Ramsay Healthcare’s marketing manager Ross Finch, having seen the success of the service with patients, is keen to emphasise that their ultimate aim is to get staff fully leveraging the potential of the Wi-Fi networks: “The free Wi-Fi service has already become a key part of the patient experience and we hope it will soon become just as important to our consultants.”

Statistics

The statistics gathered from the Ramsay Healthcare Wi-Fi networks speak even more powerfully of their value and popularity than words ever could:

• There are an average of 38,176 recorded sessions per month on Ramsay Healthcare’s Wi-Fi networks

• These sessions last an average of 125.67 minutes

• An average of 7,651 user devices a month have sessions on Ramsay Healthcare’s Wi-Fi networks 

 



January 21, 2015


Topic Area: Information Technology


Recent Posts

AI Adoption on the Rise Among Leaders

AI usage increased in all markets in the fourth quarter of 2025.


TriasMD Officially Opens DISC Surgery Center at Tarzana

At 10,930 square feet, DISC Surgery Center at Tarzana includes three high-technology operating rooms and 11 patient care bays.


Goshen Health Announces Partnership with Parkview Health

Through this partnership, Goshen anticipates becoming Parkview's largest hospital outside of Fort Wayne and will serve as a regional hub for care, access and growth.


Severe Winter Weather: What Healthcare Facilities Must Prioritize

Prioritizing critical systems and strategies is key to protecting patients, staff and operations during severe winter weather.


Recovery Centers of America Opens New Facility in Florida

Spanning 19 acres, the campus will include seven buildings, a pond, an outdoor recreation area with a pool, a full basketball court and a rock-climbing wall.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.