Cherry Street Services, Inc. (Cherry Health) is providing notice of an event that may involve information related to certain current or former patients and current or former staff members. Although Cherry Health presently has no evidence that any such information has been used to commit identity theft or fraud, Cherry Health is providing information about the event, the steps taken in response, and resources available to individuals to help protect their information from possible misuse, should they feel it is appropriate to do so.
On or about April 19, 2026, Cherry Health became aware of suspicious activity relating to its network. Cherry Health promptly took measures to secure its environment and launched an investigation with the support of third-party specialists to determine the nature and scope of the activity. The investigation determined that certain information on Cherry Health’s network was accessed and copied by an unauthorized individual. Cherry Health is conducting a comprehensive review of the data involved, in partnership with third-party specialists, to determine which information was at issue and to whom it relates. Cherry Health will notify potentially affected individuals by written letter once the review is finalized and will have call center representatives available to help answer questions.
While this review is ongoing, the affected data may include, but not be limited to, individuals’ names along with addresses, phone numbers, dates of birth, health insurance information, health insurance ID numbers, patient ID numbers, provider names, service dates, and, in a limited number of cases, Social Security numbers. Importantly, the potentially impacted information may vary for each individual and may include several or just one of the above-listed types of data.
As part of its ongoing commitment to protecting the privacy of information in its care, Cherry Health is working to implement additional safeguards to reduce the likelihood of a similar incident in the future. Cherry Health is also providing individuals with guidance on how to protect against identity theft and fraud.
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