Environmental services professionals should be aware of their affects to ensure that they make positive impressions
Environmental services (ES) departments can get caught up in their daily tasks and forget about the importance of interacting with patients, visitors and staff, according to an article on the Health Facilities Management website.
ES professionals should be aware of their affect to ensure that they make positive impressions.
Body language and facial expressions can create positive or negative impressions.
Tone of voice is also key to keeping conversations positive and welcoming.
January 6, 2016
Topic Area: Environmental Services
How Retail Design Principles Can Improve Healthcare WayfindingHealthcare facilities are adopting retail-inspired design strategies to make spaces easier to navigate and more comfortable for patients.
Flexible Design Strategies Help OhioHealth Maximize Clinical SpaceDoing more with less was key to the renovated facility’s design.
Midwest Spine And Brain Institute Suffers Data Breach via Third-Party VendorMSBI recently learned that its third-party MSP provider, 3C, was affected by an external cyberattack.
What Accessibility in Senior Care Facilities Should Look LikeThe future of design for senior care facilities should go beyond compliance.
Corewell Health to Expand Grand Rapids and Troy HospitalsMajor expansions at Corewell Health Butterworth Hospital in Grand Rapids and Corewell Health Beaumont Troy Hospital are planned.