Environmental services professionals should be aware of their affects to ensure that they make positive impressions
Environmental services (ES) departments can get caught up in their daily tasks and forget about the importance of interacting with patients, visitors and staff, according to an article on the Health Facilities Management website.
ES professionals should be aware of their affect to ensure that they make positive impressions.
Body language and facial expressions can create positive or negative impressions.
Tone of voice is also key to keeping conversations positive and welcoming.
January 6, 2016
Topic Area: Environmental Services
Emergency Preparedness: Building a Stronger CommunityProfessional memberships offer a convenient way to access practical resources, stay current on critical changes and learn from peers.
Ground Broken on Lavine Bekenstein Cancer Hospital in MassachusettsThe 450,000-square-foot facility will feature 300 inpatient beds across ten floors and has been designed specifically around the needs of people with cancer and their families.
Camden-on-Gauley Medical Center Reports Data Security IncidentThey are conducting a full review of the affected files to determine what information related to their patients, if any, was contained within.
Elevating EVS Professionals: The Case for Certified Hygiene SpecialistsWorkers cleaning patient rooms are not simply improving appearance. They are reducing bioburden and protecting human health.
Global Handwashing Day and the Importance of Well-Maintained RestroomsA recent handwashing survey found that Americans value clean restrooms and touchless fixtures.