Environmental services professionals should be aware of their affects to ensure that they make positive impressions
Environmental services (ES) departments can get caught up in their daily tasks and forget about the importance of interacting with patients, visitors and staff, according to an article on the Health Facilities Management website.
ES professionals should be aware of their affect to ensure that they make positive impressions.
Body language and facial expressions can create positive or negative impressions.
Tone of voice is also key to keeping conversations positive and welcoming.
January 6, 2016
Topic Area: Environmental Services
ISSA Introduces Healthcare Platform to Advance Safer, Cleaner Patient EnvironmentsThis new resource integrates training, research and cross-sector collaboration to raise care standards and improve patient outcomes.
Third-Party Tracking Settlement is a Compliance Wake-Up Call for Healthcare Facilities ManagersMount Sinai Health System agrees to a $5.3 million settlement to resolve claims it improperly shared patient data with Facebook through tracking tools.
ECU Health Behavioral Health Hospital Hosts Ribbon-Cutting Ceremony for New FacilityThe new facility features 144 beds and a healing environment for behavioral health patients.
Aspire Rural Health System Reports Data Security IncidentUpon detecting the unauthorized activity, Aspire immediately worked to contain the incident and launched a thorough investigation.
Fatal Flaws: Strategies for Active AttackersAnything that goes wrong with the response is the liability exposure of the organization — not the employee and not the police.