ED Expansion Targets Patient Convenience, Safety

Project delivers better patient flow and experience by redesigning triage and fast-track areas

By Dan Hounsell


Healthcare facilities managers taking part in renovations projects in their buildings often set goals related to priorities such as energy efficiency and expanded services. For one New York health system, a recent project put patient safety and convenience at the top of the list.

Bon Secours Community Hospital, a member of the Westchester Medical Center Health Network (WMCHealth) in Port Jervis, N.Y., recently completed the latest phase of its emergency department (ED) expansion, according to Health Facilities Management. The project allows most ED patients to be seen by a provider in 30 minutes or less.

The ED upgrades include the creation of 14 patient bays — up from 11 — each equipped with new beds and advanced diagnostic and monitoring equipment, and four of which are dedicated to treating behavioral health patients. Better patient flow and experience have been achieved by redesigning the triage and fast-track areas. Improvements in the proximity of support services, such as the laboratory and imaging services, have also helped facilitate patient throughput.



April 30, 2021


Topic Area: Project Management


Recent Posts

A Shift in Healthcare Facilities Management

Healthcare facilities leaders who embrace a mindset change will be better prepared for the future.


Trauma-Informed Design Transforms Boston Homeless Shelter

Case study: A comprehensive renovation of St. Francis House makes use of trauma-informed design, infrastructure upgrades and operational improvements.


Inside One of Healthcare's Most Ambitious Hospital Projects 

When someone faces a serious medical condition, having access to world-class care close to home can make all the difference. 


Disinfectant Contact Time: The Case for Biofilm Disruption

Contact time, while essential for compliance, does not reliably predict microbial reduction on actual healthcare surfaces.


Texas HHSC Reaches Construction Milestone for Panhandle State Hospital in Amarillo

Construction is expected to be completed in fall 2027.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.