Focus: Environmental Services

Environmental services' role goes beyond cleanliness

EVS professionals can impact patient satisfaction

June 9, 2020

While cleanliness of the environment is often the first thing a patient notices, courtesy also impacts the patient experience, according to an article on the Health Facilities Management website.

Ensure that EVS staff can contribute to a positive patient experience is the focus of many hospital improvement projects.

One way to positively impact patient experience is for all caregivers, including EVS professionals, to help lessen patient fears. 

To allay patient fears, a combination of cleanliness, listening, respect and courtesy can go a long way.

Read the article.

See the latest posts on our homepage Share

Topic Area: Environmental Services

Recent Posts
Recent Posts

Tackling Infection in Senior Living Communities

Sodexo program implements enhanced cleaning protocols that fight the spread of infection to protect residents, staff and their families.


The Role of Paper Towel Dispensers in Cutting Costs

As organizations search cost savings, more are taking a closer look at paper towel dispensers.


Live Give Play and Spiritos Properties Plan New Luxury Senior Facility

The five-story facility is expected to open in late 2024.


Legionella Prevention in Cooling Tower Systems

With the support of a team of experts, managers can effectively prevent, detect and respond to positive Legionella tests.


States Strengthen Assisted Living Regulations

Over 90 percent of assisted living facilities require a consumer disclosure agreement.



News & Updates • Webcast Alerts • Building Technologies

All fields are required.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

You Might Like