Emergencies have helped Kaiser Permanente build and prepare a resilient emergency response operation, according to an article on the Harvard Business Review.
This year’s evacuation during a wildfire demonstrated significant improvements over previous efforts.
For instance, Kaiser Permanente had previously created regional ad-hoc command centers to respond to specific incidents, but learned that critical time can be lost during an emergency when summoning personnel to a new location.
In 2018 it opened a command center at its regional headquarters in Oakland outfitted with the appropriate telecommunications and IT equipment needed to coordinate emergency response across multiple sites and disaster scenarios.
How Digital Technologies Are Reshaping Performance in Healthcare Facilities
The Role of Plumbing in Healthcare-Associated Infections
Ground Broken on AdventHealth Weaverville Hospital
Making the Energy Efficiency Case to the C-Suite
Northwell Health Partners with APM Steam to Reduce Energy Consumption