Emergencies have helped Kaiser Permanente build and prepare a resilient emergency response operation, according to an article on the Harvard Business Review.
This year’s evacuation during a wildfire demonstrated significant improvements over previous efforts.
For instance, Kaiser Permanente had previously created regional ad-hoc command centers to respond to specific incidents, but learned that critical time can be lost during an emergency when summoning personnel to a new location.
In 2018 it opened a command center at its regional headquarters in Oakland outfitted with the appropriate telecommunications and IT equipment needed to coordinate emergency response across multiple sites and disaster scenarios.
Inside One of Healthcare's Most Ambitious Hospital Projects 
Turning Condensate Loss into a Systemwide Steam Efficiency Opportunity
The Leapfrog Group Publishes 2026 Ratings for Hospitals and ASCs
Going Solar with No Upfront Costs
Northwell Health Finds Energy Savings in Steam Systems