Emergencies have helped Kaiser Permanente build and prepare a resilient emergency response operation, according to an article on the Harvard Business Review.
This year’s evacuation during a wildfire demonstrated significant improvements over previous efforts.
For instance, Kaiser Permanente had previously created regional ad-hoc command centers to respond to specific incidents, but learned that critical time can be lost during an emergency when summoning personnel to a new location.
In 2018 it opened a command center at its regional headquarters in Oakland outfitted with the appropriate telecommunications and IT equipment needed to coordinate emergency response across multiple sites and disaster scenarios.
What Managers Miss in Small and Mid-Sized Cooling Units
Preparing Healthcare Facilities for Cockroach Risks
The Medical College of Wisconsin Breaks Ground on Student Housing Complex
A Shift in Healthcare Facilities Management
Trauma-Informed Design Transforms Boston Homeless Shelter