Emergencies have helped Kaiser Permanente build and prepare a resilient emergency response operation, according to an article on the Harvard Business Review.
This year’s evacuation during a wildfire demonstrated significant improvements over previous efforts.
For instance, Kaiser Permanente had previously created regional ad-hoc command centers to respond to specific incidents, but learned that critical time can be lost during an emergency when summoning personnel to a new location.
In 2018 it opened a command center at its regional headquarters in Oakland outfitted with the appropriate telecommunications and IT equipment needed to coordinate emergency response across multiple sites and disaster scenarios.
Two Steps to Controlling the Hot Zone
RiverSpring Living Breaks Ground on River's Edge Senior Living Community
Encompass Health Reveals Plans to Build Inpatient Rehabilitation Hospital in Post Falls, Idaho
Creating Compassionate Spaces in Healthcare
Study Shows Connection Between Odor and Patient Experience