A new class of technology called service automation is supporting the rapid growth in retail healthcare with improved operational efficiency and lower costs, according to an article on the Facility Care website.

Service automation provides a service business with the functionality it needs to manage core processes within a common platform. For retail healthcare, these processes may include source-to-settlement work order management, billing and invoicing, business intelligence and contractor sourcing.

Saving money is often the reason for facility managers select service automation, but the real value of service automation may be in the ability to acquire a deeper, more insightful understanding of a retail healthcare business’s data, and thus its operations, the article said.

Without data analytics, it would be difficult for any retail healthcare facility to detail the spending breakdown by amount and trade.

Read the article.