Mass Communication’s Role in Emergency Response

System enables healthcare workers to quickly and discreetly report incident

By By Dan Hounsell
February 25, 2021

Violence unfortunately is an all-too-common occurrence in healthcare settings. A series of recent clinic shootings, combined with the ongoing threats healthcare workers face, prompted the Joint Commission to issue workplace violence standards.

To address violence in the healthcare industry, security professionals are helping to deploy a variety of integrated physical security solutions, including mass communication systems, according to Security Informed. Essentially, if an incident occurs, a mass communication system provides healthcare workers with the ability to quickly and discreetly report the incident to the necessary people. The system can be customized to reach key audiences, such as incident commanders, safety officers, and management teams.

The ability to send mass communications is an integral part of emergency preparedness and crisis communication. It’s essential for hospitals and healthcare facilities to provide a safe and secure environment for patients, visitors, and staff alike. But it’s a challenging feat when considering that many healthcare facilities are open 24/7, reside in busy areas, and may have widespread campuses commingled with other private businesses.

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