Memorial Hermann Healthcare System engineering a fail-safe health system

Quality departments were centralized, all employees were trained on the principles of high reliability, protocols were created for most medical procedures

By Healthcare Facilities Today


Memorial Hermann Healthcare System in Houston is on a mission eliminate health care-acquired infections, wrong medications/wrong doses, and all other mistakes that endanger patients, according to an article on the Hospitals & Health Networks magazine website. 

The seven-year-old crusade looks to the nuclear power and aviation industries for inspiration.

Memorial Hermann has had a focus on clinical quality metrics since 2002, but the new mission has its roots in two blood transfusion errors in 2006, two of a rash of medical mistakes that year. Within days of each other, one Memorial Hermann patient died and another was left in critical condition.

The project, called the From the Board to the Bedside Initiative, involves all 21,500 health system employees, including approximately 7,500 nurses and 5,400 affiliated physicians. The board has approved tens of millions of dollars in spending on the project, with patient safety now the system's only core value, according to the article.

As part of the initiative, Memorial Hermann centralized its quality departments, trained all employees off-site in the principles of high reliability, created and enforced the use of evidence-based protocols for most medical procedures, expanded its EHR to facilitate clinical decision support and rigorously documented performance with a dizzying array of data dashboards.

Read the article.

 

 

 



October 29, 2013


Topic Area: Safety


Recent Posts

Making Healthcare Lighting Retrofits Work

Effective operational planning determines whether a retrofit project improves a facility or creates new problems.


Stadium Design is Reshaping Healthcare Facilities

Hospitals are turning to the sports industry for innovative ways to support healing and improve the patient experience.


AHN Reveals Plans to Build New Canonsburg Hospital in Pennsylvania

Construction of the new facility is anticipated to start in early 2027, with an anticipated opening in 2029.


Designing for Distraction: Benefits for Children, Families

Designers who can incorporate distractions into pediatric healthcare facilities can help children and families successfully navigate healthcare journeys.


Staffing and Consolidation Reshape Outpatient Facility Strategies

Labor shortages and health system consolidation are driving new approaches to outpatient facility planning.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.