The University of Minnesota Health Clinics and Surgery Center in Minneapolis was designed to be more of an experience than an ambulatory site, according to an article on the Stat website.
Inspired by an Apple store, the clinic has no lines and no intake desks. Visitors find concierges at the door and an open floor plan with glass walls.
The five-story, 342,000-square-foot building houses an inpatient surgical center and several clinics. It can serve more than 2,000 patients per day.
Nobody at the center gets an office, the article said. Research has shown private doctors’ offices sit empty 90 percent of the time.
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