New Moen Express Direct shipping program provides same-day shipping to better serve customers


North Olmsted... In a world of instant gratification, wouldn't it be nice if plumbing products could come with speedy delivery? Moen, the number one faucet brand in North America, listened to its customers and found showroom consultants, plumbers and installers had one thing in common: they all experienced situations in which they needed expedited, reliable shipping for certain projects. Enter Moen Express Direct™; this convenient option offers same-day shipment on all Moen Wholesale, Cleveland Faucet Group (CFG), bath accessory and Moen Commercial products with available inventory. Orders placed by 2 p.m. EST (with free ground shipping) or by 4 p.m. EST (with air shipping) will ship the same day. Wholesalers will pay a flat fee plus applicable shipping charges for Moen, CFG, Commercial and bath accessory products.

"At Moen we listen to our customers and take pride in thoughtfully designing products and services that will enhance their business...and this type of program is one they've been seeking," said Andrea Conroy, senior director of marketing, Moen U.S. Wholesale. "Moen's current standard processing time for a product order is four days, which is excellent in this industry. But now, Moen Express Direct provides our customers with an option for those situations when standard shipping isn't fast enough."

Customers can order kitchen and bath faucets and accessories in one of three ways:

• Call the Customer Service Team at 1-800-BUY-MOEN

• Fax Moen Wholesale, Commercial and CFG orders to 1-800-848-6636 and Bath Accessory orders to 1-888-379-2720

• Email orders to MoenCustomerServiceWholesaleUS@moen.com and Bath Accessory to MoenCustomerServiceUS@moen.com

Once the order is placed, it can be tracked online at customernet.moen.com. It's that easy -- order it today, get it tomorrow.

"We're confident that Moen Express Direct will better serve our customers in many ways," said Conroy. "We know time is valuable and we pride ourselves on providing the highest level of customer service. This is another example of Moen working diligently to help make projects successful from the very beginning."

For more information about Moen, visit moen.com or call 1-800-BUY-MOEN.



March 20, 2015


Topic Area: Press Release


Recent Posts

Cleanliness Is a Measurable Outcome

By restoring the distinction between cleaning and cleanliness, managers and staffs can better protect patients from environmental pathogens.


Workplace Safety and the Role of Access Control

Workplace violence and other issues threaten patients, staff and operations, so managers need to rethink security measures and technology.


Henry Ford Hospital Celebrates Construction Milestone for Expansion Project

Crews from BTD, a joint venture created by Barton Malow, Turner Construction and Dixon Construction, are on track to complete the hospital in 2029.


How EVS Leaders Can Support Staff for Better Cleaning

Environmental services is one of the most important departments in healthcare facilities, but it can be a difficult one to manage.


Addressing Infection Prevention Staffing Gaps in Ambulatory and Procedural Care

Traditional models that are based on inpatient bed counts fail to account for the unique demands of ambulatory and procedural settings.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.