Nonclinical staff have role in patient satisfaction

Nonclinical staff should consider the myriad ways they can help to improve patient outcomes

September 14, 2015

Those who manage and care for a health facility's physical environment should consider the myriad ways they can help to improve patient outcomes, according to an article on the Health Facilities Management website.

Non-clinical roles have changed with new regulations and a shifting focus that views patients as consumers.

In the Health facilities Management 2015 Salary Survey, 55 percent of respondents said their incentive compensation was tied to performance initiatives and outcomes.

"Outcomes, whether clinical quality or satisfaction, need to be ingrained into the culture of the entire environmental services department to draw the incentive compensation," Patti Costello, executive director of the Association for the Healthcare Environment, said in the article.

Read the article.



See the latest posts on our homepage Share

Topic Area: Environmental Services

Recent Posts
Recent Posts

How to Prevent Mold Growth in Facilities

Mold can often grow out of sight and unnoticed.


Cybersecurity Evolve as Attacks on Healthcare Sector Grow

Cyber attacks on healthcare organizations have increased 94 percent year-over-year.


FGI Resource Targets Facilities Readiness for Emergencies

White paper helps facilities managers determine best practices and establish a new minimum standard on emergency preparedness and response.


How COVID-19 Re-Focused Facilities on Compliance

The pandemic was the ultimate litmus test for and real-world example of hospital compliance standards.


Ceiling Change Nearly Doubles Pressure Differential in Encompass Health Rehabilitation Hospital's Patient Room

The target was to maintain the minimum 0.020” w.c. under all conditions.



News & Updates • Webcast Alerts • Building Technologies

All fields are required.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

You Might Like