Nonclinical staff have role in patient satisfaction

Nonclinical staff should consider the myriad ways they can help to improve patient outcomes


Those who manage and care for a health facility's physical environment should consider the myriad ways they can help to improve patient outcomes, according to an article on the Health Facilities Management website.

Non-clinical roles have changed with new regulations and a shifting focus that views patients as consumers.

In the Health facilities Management 2015 Salary Survey, 55 percent of respondents said their incentive compensation was tied to performance initiatives and outcomes.

"Outcomes, whether clinical quality or satisfaction, need to be ingrained into the culture of the entire environmental services department to draw the incentive compensation," Patti Costello, executive director of the Association for the Healthcare Environment, said in the article.

Read the article.

 

 



September 14, 2015


Topic Area: Environmental Services


Recent Posts

What Lies Ahead for Healthcare Facilities Managers

Staffing shortages, rising regulatory scrutiny and accelerating adoption of AI are converging to reshape the way healthcare facilities are managed.


What's in the Future for Healthcare Restrooms?

Workforce shortages, rising hygiene expectations and connected technologies are pushing healthcare restrooms beyond basic utility.


Hammes Completes the Moffit Speros Outpatient Center

The new outpatient center will provide infusion services, clinical space, radiology and radiation oncology.


The Top Three Pathogens to Worry About in 2026

Key viruses to watch out for and how to prevent them.


Blackbird Health Opens New Pediatric Mental Health Clinic in Virginia

It offers comprehensive evaluations, therapy and medication management under one roof.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.