Nonclinical staff have role in patient satisfaction

Nonclinical staff should consider the myriad ways they can help to improve patient outcomes


Those who manage and care for a health facility's physical environment should consider the myriad ways they can help to improve patient outcomes, according to an article on the Health Facilities Management website.

Non-clinical roles have changed with new regulations and a shifting focus that views patients as consumers.

In the Health facilities Management 2015 Salary Survey, 55 percent of respondents said their incentive compensation was tied to performance initiatives and outcomes.

"Outcomes, whether clinical quality or satisfaction, need to be ingrained into the culture of the entire environmental services department to draw the incentive compensation," Patti Costello, executive director of the Association for the Healthcare Environment, said in the article.

Read the article.

 

 



September 14, 2015


Topic Area: Environmental Services


Recent Posts

Gaps in Nurses' Environmental Cleaning Knowledge Grow Amid Rising EVS Pressures

Environmental cleaning is crucial in preventing HAIs, but when the responsibility falls to those outside of EVS teams, problems arise. 


Ground Broken on the Southern Nevada Forensic Facility

Construction on the new secure forensic psychiatric hospital is expected to be completed in 2029.


Jackson Hospital Falls Victim to Third-Party Cybersecurity Incident

Jackson Hospital has no evidence that any personal information has been or will be used for identity theft as a direct result of this incident.


Making Healthcare Lighting Retrofits Work

Effective operational planning determines whether a retrofit project improves a facility or creates new problems.


Stadium Design is Reshaping Healthcare Facilities

Hospitals are turning to the sports industry for innovative ways to support healing and improve the patient experience.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.