Nonclinical staff have role in patient satisfaction

Nonclinical staff should consider the myriad ways they can help to improve patient outcomes


Those who manage and care for a health facility's physical environment should consider the myriad ways they can help to improve patient outcomes, according to an article on the Health Facilities Management website.

Non-clinical roles have changed with new regulations and a shifting focus that views patients as consumers.

In the Health facilities Management 2015 Salary Survey, 55 percent of respondents said their incentive compensation was tied to performance initiatives and outcomes.

"Outcomes, whether clinical quality or satisfaction, need to be ingrained into the culture of the entire environmental services department to draw the incentive compensation," Patti Costello, executive director of the Association for the Healthcare Environment, said in the article.

Read the article.

 

 



September 14, 2015


Topic Area: Environmental Services


Recent Posts

Wider View: Planning LED Upgrades Across a Healthcare Portfolio

Upgrade planning has to start with a systemwide, portfolio approach rather than a site-by-site mindset.


Cone Health Plans Hospital in Forsyth County of North Carolina

The 198,593 square-foot facility will be in southeast Forsyth County.


Carvel Autism Health to Open New Therapy Clinic in Altoona, Iowa

The clinic features colorful, sensory-friendly spaces where children work one-on-one with therapists.


Cleanliness in Hospitals: Clinical Priority and Community Perception

EVS managers and communities value cleanliness for complementary reasons: managers for safety and compliance, communities for trust and comfort.


Dana-Farber Receives $50M Gift for Planned Cancer Hospital

A $50 million grant from the Yawkey Foundation will support construction of Dana-Farber Cancer Institute’s planned 450,000-square-foot cancer hospital.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.