Part 2: Part 2: Hospital environmental services: A change in process, a process of change
Member Only Report
Part 2: Hospital environmental services: A change in process, a process of change
Faced with lower-than-expected patient satisfaction scores, Blanchard Valley Hospital underwent a systemic change in its culture that began with the environmental services department.
By Kimberly Bonvissuto / Special to Healthcare Facilities Today
Faced with lower-than-expected patient satisfaction scores, Blanchard Valley Hospital underwent a systemic change in its culture that began with the environmental services department...
Topic Area: Environmental Services
Recent Posts
Designing for the Psychology of Waiting
A well-designed waiting room does more than fill time — it eases the patient experience and creates a more functional healthcare environment.
UT Health Sciences Breaks Ground on College of Medicine Interdisciplinary Building
Construction is expected to be substantially completed in 2029, with full occupancy by 2030.
Vandalia Health, Mary Free Bed Break Ground on New Rehabilitation Hospital
The new hospital will feature three stories and more than 93,000 square feet dedicated to comprehensive rehabilitation services.
Why New Era of Care Demands an Ambulatory Facilities Approach
The shift from hospital-centric to ambulatory care has outpaced most health systems’ operating models, creating urgency for a new facilities management playbook.
ClearSky Health Plans New Medical Rehabilitation Hospital in North Carolina
The hospital will provide specialized rehabilitative care to patients recovering from disabling injuries or illnesses.