Part 1: Part 1: Hospital initiative to boost patient satisfaction started with environmental services
Member Only Report
Part 2: Hospital environmental services: A change in process, a process of change
Faced with lower-than-expected patient satisfaction scores, Blanchard Valley Hospital underwent a systemic change in its culture that began with the environmental services department...
Topic Area: Environmental Services
Recent Posts
Healthcare Workers To Be First in Line for COVID-19 Vaccinations
Workers with direct patient contact would be among the first, as well as individuals working in long-term care facilities
12/4/2020
Medical Center Reveals 4.5-Year Data Leak
Server misconfiguration might have allowed unauthorized individuals access to patient data
12/4/2020
COVID-19: Design and the Impact of Patient Technology
Embracing technology in design can dramatically improve building designs and patient outcomes
12/4/2020
A Lesson In Diversity At Froedtert Health
Wisconsin hospital’s path to diversity includes contractors, vendors and employees
12/4/2020
Facilities Continue to Struggle with PPE Supply Chain
Homeless shelters, natural disaster relief groups, nurses’ offices in schools and smaller hospitals are also struggling
12/4/2020
The Latest Coronavirus News & Resources »
SITE
RESOURCES
FREE
NEWSLETTER
News & Updates • Webcast Alerts • Building Technologies
Post Comment