Part 1: Part 1: Hospital initiative to boost patient satisfaction started with environmental services
Member Only Report
Follow @HFToday
Part 1: Hospital initiative to boost patient satisfaction started with environmental services
Faced with lower-than-expected patient satisfaction scores, Blanchard Valley Hospital underwent a systemic change in its culture that began with the environmental services department.
March 6, 2014
Faced with lower-than-expected patient satisfaction scores, Blanchard Valley Hospital underwent a systemic change in its culture that began with the environmental services department...
Topic Area: Environmental Services
Recent Posts
Furniture's Role in Healthcare Facilities
Managers are creating environments that support patient healing and ease the workload and physical strain on clinicians.
11/30/2022
Leveraging BIM To Streamline Healthcare Facility Renovations
At a surgery center in Florida, building information modeling technology drives collaboration and efficiency.
11/30/2022
Automatic Doors Address Specific Needs for Healthcare Facilities
American Association of Automatic Door Manufacturers name incoming door trends that meet the needs of healthcare facilities.
11/30/2022
Benefits of Zen Gardens for Hospital Patients and Workers
Studies show that being close to nature improves the healing process and increases job satisfaction.
11/29/2022
St. David's Round Rock Medical Center Starts Expansion
The construction is expected to be completed in 2023.
11/29/2022
The Latest Coronavirus News & Resources »
FREE
NEWSLETTER
News & Updates • Webcast Alerts • Building Technologies
