Part 1: Part 1: Hospital initiative to boost patient satisfaction started with environmental services

Part 2: Part 2: Hospital environmental services: A change in process, a process of change


Member Only Report


Part 1: Hospital initiative to boost patient satisfaction started with environmental services

By Kimberly Bonvissuto / Special to Healthcare Facilities Today
March 6, 2014


Faced with lower-than-expected patient satisfaction scores, Blanchard Valley Hospital underwent a systemic change in its culture that began with the environmental services department...

Use the form below to sign up for access to all of our premium content

 

Log In






To view this content for free, become a Healthcare Facilities Today member:view member benefits.

















Topic Area: Environmental Services


Recent Posts
Recent Posts

Twice-daily disinfection recommended for healthcare facility tablets


Tablets are often colonized with important human pathogens

6/17/2019

VA healthcare facilities to go smoke-free


The ban extends to patients, visitors, volunteers, contractors and vendors

6/17/2019

Nurse attacked with stun gun at S.C. hospital


Weapon was taken from security guard

6/17/2019

Large bee hive removed from Florida hospital parking lot


Beekeeper estimates around 8,000 bees were removed

6/17/2019

Problems with water pump postpones surgeries at Mayo University Hospital


The water pump in the sterilization facility

6/17/2019





Post Comment




FREE
NEWSLETTER

News & Updates • Webcast Alerts • Building Technologies

All fields are required.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.