Part 1: Part 1: Hospital initiative to boost patient satisfaction started with environmental services
Member Only Report
Follow @HFToday
Part 1: Hospital initiative to boost patient satisfaction started with environmental services
Faced with lower-than-expected patient satisfaction scores, Blanchard Valley Hospital underwent a systemic change in its culture that began with the environmental services department.
March 6, 2014
Faced with lower-than-expected patient satisfaction scores, Blanchard Valley Hospital underwent a systemic change in its culture that began with the environmental services department...
Topic Area: Environmental Services
Recent Posts
Why Proper Lawncare Matters for Healthcare Facilities
There are a multitude of factors that go into proper lawncare, even for healthcare facilities.
3/31/2023
Community Health Systems Experiences Security Incident
The incident was through Fortra, a cybersecurity that Community Health Systems contracts with.
3/31/2023
Singing River Health System Buyer Selected
A final agreement is expected to be reached by this fall.
3/31/2023
Paint Choices Facilities Managers Should Prioritize First
Designers can give insight on how certain paint choices can improve workflow and improve patient wellness.
3/30/2023
Texas Vista Medical Center to Close in May
Nearly one quarter of patients do not pay for services the hospital provides.
3/30/2023
The Latest Coronavirus News & Resources »
FREE
NEWSLETTER
News & Updates • Webcast Alerts • Building Technologies
- Facilities Maintenance Mechanic I FLEX »
- Facilities & Equipment Maintenance Supervisor »
- Facilities Maintenance Mechanic II »
- Tenant Coordinator – Property Management »
- Groundskeeper I - FLEX »
