Part 1: Part 1: Hospital initiative to boost patient satisfaction started with environmental services
Member Only Report
Part 1: Hospital initiative to boost patient satisfaction started with environmental services
Faced with lower-than-expected patient satisfaction scores, Blanchard Valley Hospital underwent a systemic change in its culture that began with the environmental services department.
By Kimberly Bonvissuto / Special to Healthcare Facilities Today
Faced with lower-than-expected patient satisfaction scores, Blanchard Valley Hospital underwent a systemic change in its culture that began with the environmental services department...
Topic Area: Environmental Services
Recent Posts
Cyberattack Results in Patient Reroutes at Anne Arundel Medical Center
A recent cyberattack on Luminis Health Care led to care disruptions and treatment cancelations at Maryland hospital.
Tangram Furnishes Be Well OC Irvine Behavioral Health Campus
Case study: Through a public-private partnership, Be Well OC’s 22-acre Irvine campus expands Orange County’s continuum of behavioral healthcare.
Suntree Internal Medicine Reports Data Breach
Suntree Internal Medicine has no evidence of misuse, or attempted misuse, of any potentially affected information.
Why Healthcare Facilities Management Is Critical to Patient Safety
Hospitals and other healthcare facilities rely on much more than doctors and nurses to keep patients safe.
Sanford Health and North Memorial Health Finalize Partnership
An integration process is underway to create a unified organization.