Piedmont Healthcare Sets New Standard for Patient Experience with Gozio Health’s Indoor Navigation Mobile Application


Continuing their leadership in delivering exceptional patient experiences, Piedmont Healthcare will offer its patients and visitors a dynamic smartphone-based, navigation platform developed by Gozio Health. Gozio Health leverages the leading edge of mobile technology to elevate the patient experience through its customized, hospital-branded, indoor navigation application.   

“Providing stress-free, safe guidance to the hospital is a top priority for improving patient experience at Piedmont,” noted Matt Gove, Chief Consumer Officer at Piedmont Healthcare. “We want to capitalize on the growing reliance on smartphones for retrieving online information and directions. By employing Gozio’s powerful, innovative technology, our patients and families will feel confident in arriving at their destination anywhere in the Piedmont Healthcare system.”

Piedmont Healthcare’s new navigation mobile application will extend patient engagement by providing step-by-step directions to any destination within Piedmont’s hospitals and related points of interest such as pharmacies or doctors’ offices.  The hospitals’ services and amenities will be at patients’ fingertips, helping patients arrive on time, unstressed and at the right location.

“We feel honored to work with Piedmont Healthcare -- one of the premier hospitals in the Southeast and a pioneer in the patient engagement revolution,” says Joshua Titus, CEO Gozio Health. “Our partnership reflects Piedmont’s continued commitment to excellence in patient experience, and we look forward to providing patients and visitors with wayfinding technology that allows them to focus on what matters most - getting healthy and caring for loved ones.”

“Piedmont Healthcare strives to be a leader in merging innovative technology with patient experience,” says Katie Logan, Vice President of Experience at Piedmont Healthcare. “Gozio’s wayfinding technology allows us to connect to patients with a sophisticated door to door experience. The mobile platform becomes an extension of our lobby, guiding patients and visitors to the hospital with less anxiety.”

For more information, visit http://www.goziohealth.com, or find Gozio Health on Twitter and LinkedIn.



September 22, 2016


Topic Area: Press Release


Recent Posts

Healthcare Security: To Arm Or Not To Arm?

Deciding whether or not to hire armed security personnel requires that managers understand a range of critical considerations.


False Alarm at Kansas Hospital Highlights Importance of Alarm System Reliability

After a two-hour search of the hospital and nearby medical facilities, no threat was found.


Integrated Oncology Network Caught Up in Data Breach

The network first learned of the incident on April 11, 2025.


ISSA Introduces Healthcare Platform to Advance Safer, Cleaner Patient Environments

This new resource integrates training, research and cross-sector collaboration to raise care standards and improve patient outcomes.


Third-Party Tracking Settlement is a Compliance Wake-Up Call for Healthcare Facilities Managers

Mount Sinai Health System agrees to a $5.3 million settlement to resolve claims it improperly shared patient data with Facebook through tracking tools.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.