Real-time data collection technology provides a holistic view of healthcare facilities, allowing the environmental services staff to respond rapidly when necessary, according to an article on the Health Facilities Management website.
This information can be accessible through a computer dashboard or a smartphone app, enabling staff to alter service routes on the go.
Access to live data also allows management to do a better job of assigning tasks. Sensor-equipped dispensers are triggered only when products need to be refilled, so staff can avoid making replacements based on a timetable.
Environmental services teams must also respect patients' need for comfort and privacy. By knowing when service is needed through real-time analytics, staff can contribute to improved patient satisfaction, the article said.
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