Service design can help improve patient experience
Service design works to identify needs and answer them with design, according to an article on the Healthcare Design website
Service design can help improve patient experience by working to identify the unspoken or latent needs of individuals and answer them with design, according to an article on the Healthcare Design website. Designers ask — "How can the built environment be different to make it better?”
Read the article.
November 20, 2015
Topic Area:
Architecture
Recent Posts
Barge knew that patients were at the core of the design process.
New program addresses critical need for patients with severe brain injuries.
Case follows a similar finding of Legionnaires’ disease in a former patient.
The new cardiovascular institute improves access and care across the region.
Berger Hospital was evacuated after smoke was discovered in the basement.