Healthcare facility's faulty video system helped lead to suit by deaf patients

Two deaf patients won the right to sue Baptist Health South Florida for discrimination


Two deaf patients won the right to sue Baptist Health South Florida for discrimination after a federal appeals court reversed a lower court’s dismissal of their case. The appeals court published a detailed opinion that advocates say spells out the responsibility for all hospitals to ensure effective communication with patients who cannot hear, according to an article on the Miami Herald website.

The patients filed a lawsuit in 2014 under the Americans with Disabilities Act after they said Baptist Hospital Miami and South Miami Hospital — both owned by Baptist Health — had refused to provide in-person interpreters of American Sign Language.

The hospitals used handwritten notes, family members as interpreters, and a video system to communicate with the on repeated visits. But, according to the patients, the video system frequently did not work and for speakers of American sign, which is structurally different from English, family interpreters and handwritten notes were inadequate.

Until the 11th Circuit Court of Appeals issued its opinion, there was little clarity on a hospital’s legal requirement under the ADA to ensure that deaf patients have the same opportunity as those who are not deaf to participate in their medical care.

Read the article.

 



May 30, 2017


Topic Area: Information Technology


Recent Posts

Parking: Where the Outpatient Land Crunch Shows First

Healthcare systems that treat parking as a strategic design variable from the first feasibility pass will have more sites to choose from.


Clear Behavioral Health Opens New Outpatient Mental Health Center in Anaheim Hills

It offers an intensive outpatient program (IOP) for adults and teens ages 13 to 17 across east Anaheim and the surrounding communities.


Bon Secours Begins Construction on Freestanding Emergency Department in Norfolk

It is expected to open in late 2027.


The OR HVAC Puzzle: Why Individual Systems Are on the Rise

Extra penetrations, tight clearances and strict humidity needs—design experts explain what it really takes to plan dedicated units for each operating room.


Skanska Completes Renovation of Specialized Care Facility for Sutter Health

The project was delivered through a highly coordinated effort, utilizing advanced construction methodologies to maintain efficiency.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.