Healthcare facility's faulty video system helped lead to suit by deaf patients

Two deaf patients won the right to sue Baptist Health South Florida for discrimination


Two deaf patients won the right to sue Baptist Health South Florida for discrimination after a federal appeals court reversed a lower court’s dismissal of their case. The appeals court published a detailed opinion that advocates say spells out the responsibility for all hospitals to ensure effective communication with patients who cannot hear, according to an article on the Miami Herald website.

The patients filed a lawsuit in 2014 under the Americans with Disabilities Act after they said Baptist Hospital Miami and South Miami Hospital — both owned by Baptist Health — had refused to provide in-person interpreters of American Sign Language.

The hospitals used handwritten notes, family members as interpreters, and a video system to communicate with the on repeated visits. But, according to the patients, the video system frequently did not work and for speakers of American sign, which is structurally different from English, family interpreters and handwritten notes were inadequate.

Until the 11th Circuit Court of Appeals issued its opinion, there was little clarity on a hospital’s legal requirement under the ADA to ensure that deaf patients have the same opportunity as those who are not deaf to participate in their medical care.

Read the article.

 



May 30, 2017


Topic Area: Information Technology


Recent Posts

Contaminants Under Foot: A Closer Look at Patient Room Floors

So-called dust bunnies on hospital room floors contain dust particles that turn out to be the major source of the bacteria humans breathe.


Power Outages Largely Driven by Extreme Weather Events

Almost half of power outages in the United States were caused by extreme weather events.


Nemours Children's Health Opens New Moseley Foundation Institute Hospital


Code Compliance Isn't Enough for Healthcare Resilience

Intensifying climate risks are pushing hospitals to think beyond code requirements and toward long-term resilience.


Ribbon Cutting Marks First Phase Completion for New Montefiore Einstein Facility

The second phase is expected to be completed in the second half of 2027.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.