Healthcare facility's faulty video system helped lead to suit by deaf patients

Two deaf patients won the right to sue Baptist Health South Florida for discrimination


Two deaf patients won the right to sue Baptist Health South Florida for discrimination after a federal appeals court reversed a lower court’s dismissal of their case. The appeals court published a detailed opinion that advocates say spells out the responsibility for all hospitals to ensure effective communication with patients who cannot hear, according to an article on the Miami Herald website.

The patients filed a lawsuit in 2014 under the Americans with Disabilities Act after they said Baptist Hospital Miami and South Miami Hospital — both owned by Baptist Health — had refused to provide in-person interpreters of American Sign Language.

The hospitals used handwritten notes, family members as interpreters, and a video system to communicate with the on repeated visits. But, according to the patients, the video system frequently did not work and for speakers of American sign, which is structurally different from English, family interpreters and handwritten notes were inadequate.

Until the 11th Circuit Court of Appeals issued its opinion, there was little clarity on a hospital’s legal requirement under the ADA to ensure that deaf patients have the same opportunity as those who are not deaf to participate in their medical care.

Read the article.

 



May 30, 2017


Topic Area: Information Technology


Recent Posts

Cooling Towers at NYC Health + Hospitals/Lincoln Test Positive for Legionella

Hospital among the positive tests at 10 cooling towers in South Bronx.


Prefabricated Wall Panels Accelerate UCF Lake Nona Medical Center Construction

Case study: StoPanel exterior wall systems helped Wal-Mark Contracting meet strict Florida wind-load requirements and complete 136 panels in just 11 days.


University of Rhode Island Adds Clinical Space

Space dedicated to training students in counseling-related programs doubles in size.


How Retail Design Principles Can Improve Healthcare Wayfinding

Healthcare facilities are adopting retail-inspired design strategies to make spaces easier to navigate and more comfortable for patients.


Flexible Design Strategies Help OhioHealth Maximize Clinical Space

Doing more with less was key to the renovated facility’s design.


 
 


FREE Newsletter Signup Form

News & Updates | Webcast Alerts
Building Technologies | & More!

 
 
 


All fields are required. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 
 
 
 

Healthcare Facilities Today membership includes free email newsletters from our facility-industry brands.

Facebook   Twitter   LinkedIn   Posts

Copyright © 2023 TradePress. All rights reserved.