Healthcare Design

Testing can help clarify wayfinding system

Munson Medical Center's process improvement exercises helped pinpoint problems in their signage and communication, according to an article on the Healthcare Design website


The Munson Medical Center in Traverse City, Mich., used process improvement exercises to help pinpoint problems in their wayfinding signage and communication, according to an article on the Healthcare Design website. Among other things, they found that giving people correct parking information prior to their visit would solve many of the wayfinding challenges.

Read the article.

 

 



October 28, 2014


Topic Area: Maintenance and Operations


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