Munson Medical Center's process improvement exercises helped pinpoint problems in their signage and communication, according to an article on the Healthcare Design website
The Munson Medical Center in Traverse City, Mich., used process improvement exercises to help pinpoint problems in their wayfinding signage and communication, according to an article on the Healthcare Design website. Among other things, they found that giving people correct parking information prior to their visit would solve many of the wayfinding challenges.
Located at One Center Square, in downtown Allentown, the campus will include more than 54,000 square feet of newly constructed medical education space.
The approximately 35,000-square-foot facility is designed around the needs of patients and families, bringing together hospital, clinic and diagnostic services in one location.